If you are under 13, please do not attempt to access or use our services (if explicitly stated in the relevant service) or send any information about yourself to us. Vorens Studios will not knowingly collect personal Information from anyone under the age of 13. If you are a minor in your country of residence, please seek parental consent before using our services. If you believe that we might have any information from or about a child under the age of 13, please contact us through our contact form on our website or at [email protected].
“Personal Information” refers to information, which allows user to be specifically identified as an individual person. We may also collect “non-personal information” meaning it can’t be used to specifically identify anyone. Non-personal information may also result from removing the personally identifiable parts from Personal Information. We collect and use both types of information and combinations of both types.
Vorens Studios shall not be responsible for the actions of third parties (including people, companies or services), the content of third-party websites, the usage of the information provided by user to such third parties, or any products or services they may offer.
Personal Information may be processed for the purposes of creating services accounts, using, maintaining, customizing and developing the services, contacting users, user verification, providing services, sending customer and marketing information to users, enabling communication in our services, conducting research, creating reports, offering competitions and sweepstakes, allowing app developers to contact Vorens Studios and receive feedback on their games and allowing app developers to receive feedback and metrics on their games published by Vorens Studios.
We may also use collected information to create user profile link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services and identify and suggest connections with other users. Personal Information may also be used to provide customer service and other services at your request, to send you information, including confirmations, invoices, technical notices, updates, security alerts, and support messages, as well as communicate with you about promotions and other news about products and services offered by Vorens Studios.
We reserve the right to moderate UGC (User Generated Content) submitted to our apps, and to remove any content that we deem to be inappropriate or in violation of our terms of service. This may include checking for offensive language, hate speech, harassment, or content that promotes violence or illegal activities.
We reserve the right to remove any UGC that we determine to be in violation of these guidelines, and to take appropriate action against the user who submitted it, such as disabling their account or reporting them to the authorities if necessary.
It’s also important to note that moderation can also include checking for spam, fake and misleading information and to keep the overall user experience safe.
Moderation can be done manually by our team or automated by using moderation tools, such as machine learning algorithms or natural language processing techniques to flag potentially problematic content.
We collect several categories of information:
We may collect information that you give to us, for example when you sign up to use our services (in the service or via third party login). This information may include your name, unique username, pictures of yourself, e-mail address, date of birth, phone number.
We may use technical means to collect information about you when you use our services. This information may include your Internet Protocol address, time of your requests or actions in the service, mobile device ID, hardware type and operating system version, operating system, access times, browser type and language, location based on Internet Protocol (“IP”) address or Global Positioning System (“GPS”), advertising ID, Media Access Control (“MAC”) address, international mobile equipment identity (“IMEI”), your device name, your e-mail address (if you have connected e.g. to Facebook or Google+), and referring website addresses.
We may allow you to connect our service to your social media account(s) such as through Facebook Connect, Apple’s Game Center or any other third party service to obtain information about you when you consent to allow your social networking site to make that information available to Vorens Studios and, consequently Vorens Studios may be able to collect certain information from your social networking profile when your social networking site permits to make that information available. In such case we may collect Personal Information, such as your user ID, name, e-mail address, and profile picture that are available in your public profile with such third party, and content such as posts, comments, media, and applications. You may be able to control the types of personal data available in the profile of such third party services by adjusting the privacy settings available therein.
Vorens Studios may collect non-personal information on users’ activities in the services, such as the amount of levels completed and the length of time played, interactions with other players and other interactions with a game or website.
In order to improve our services Vorens Studios may collect and use non-personal information. Vorens Studios may also use third party service providers to collect and use non-personal information. Information such as time of visit, pages visited, time spent on each page of the Site, your Internet Protocol (IP) address, and the type of operating system used in the devices used to access. You may decline the collection and storage of your data in the future and opt out at https://tools.google.com/dlpage/gaoptout.
In addition to, as an element of our services, we also use other third party data analytics service providers, such as Google Analytics, Game Analytics, Facebook Audience Network, which help us analyze and improve our games and other services. The data collected by data analytics service providers enables us to understand usage of our services. Usage information and Personal Information are stored by such service providers and are subject to their privacy policies. The current list of data analytics service providers we use in connection with our services can be requested from us at any time by contacting us through our contact form on our website or at [email protected].
We may feature advertising within our services, and may employ third party technologies to collect information in those services. If you wish to “opt out” of certain targeted advertising, you can visit www.youradchoices.com or www.networkadvertising.org. Please note that the links above may not reach all of our advertising partners and certain targeted advertising may still be displayed to you.
By using our services you always disclose information about yourself to Vorens Studios. In connection with your use of services, including uploading user generated content into our services, or through any communication in services, you may disclose data about yourself to other users, and any such data should be considered public information with no expectation of privacy. Vorens Studios is not responsible for any Personal Information you choose to make public in our services. By default, the information you send to a recipient is only viewable to that specific recipient unless you specify other recipients or choose to make it otherwise public.
Vorens Studios will not disclose your stored Personal Information to third parties for direct marketing, market research, polls or public registers without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. Vorens Studios shall not be responsible for any processing of Personal Information by third parties. The Personal Information might be used for targeted in-service marketing and other similar purposes, and upon your consent, to e-mail marketing by Vorens Studios and selected third-parties.
We may use external service providers to provide technical solutions or services for processing stored information and access the stored information by using a technical interface and share your personally information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain our services. We may use third party service providers, such as e-mail service providers, credit card processors, information analyzers and business intelligence providers. Vorens Studios has right to share Personal Information as necessary for the aforementioned service providers to provide their services to Vorens Studios. Vorens Studios is not liable for the acts and omissions of these third parties.
We may share non-personal information (such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality of our services. In exceptional circumstances Personal Information may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or in order to enforce the Terms of Service and to investigate possible infringing use of our services as well as to guarantee the safety of our services.
Vorens Studios does not use or disclose to third parties any Personal Information or non-personal information of minors for the purposes of advertising. Vorens Studios does its best effort to prevent any unsolicited or inappropriate advertisement through our services. If you have received any unauthorized or inappropriate advertisement through our services we request you to contact us through our contact form on our website or at [email protected].
Vorens Studios may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business. Aggregate or anonymous information about you may be shared with advertisers, publishers, business partners, and other third parties.
The registers will be maintained in external service providers’ servers with appropriate safeguards, such as password protection, granting the access to the stored information only to persons working at Vorens Studios or Vorens Studios partners who are expressly authorized by Vorens Studios. The register is protected by appropriate industry standard, technical and organisatory safety measures. Although we make good faith efforts to store the information collected on the services in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Vorens Studios will post a notice on the Vorens Studios website or through our services in case material security breach that endangers your privacy or Personal Information. Vorens Studios may also temporarily shut down a service to protect Personal Information.
Please note that some parts of the services may be country specific, and may not work properly if Vorens Studios is unable to tell where you are accessing our services from.
Users are entitled to review any information collected on him/her and stored in the register. When user wishes to use the above right to review stored information, user should send a signed request thereof to Vorens Studios using the contact details below. We will, at our own initiative or upon a user’s request, complement, correct or delete incomplete, inaccurate or outdated Personal Information.
You may opt-out of receiving promotional e-mails by following the instructions in those e-mails. If you opt-out, Vorens Studios may still send you non-promotional customer information, such as e-mails about your account, providing the Service or Vorens Studios’ ongoing business relations.